Dear Colleagues,
In light of the recent announcement from the Provost’s office, most of the administrative staff will be working from home for the remainder of the week. We understand, however, that you may need in-person support as well, so the office will remain open with reduced hours of 10AM – 4PM and will be minimally staffed (Brenda and Susanne) from Wednesday March 18 – Friday March 20.
For now, email is the best way to reach us. We are working on switching our office phone numbers to operate at home, but this is not yet in place.
If you require IT support, please contact psych.helpdesk@utoronto.ca. This email will be monitored by our IT group during our usual business hours, 8:45AM – 5PM. If you have not already done so, I recommend installing Microsoft Teams on your computer. This program has an option to share screens and give control of your computer to someone else. This will allow the IT team to more easily diagnose and resolve computer issues. Instructions on how to install and use Teams is attached.
After today, all UofT buildings will be accessible by fobs only. If your fob has expired, please contact info@psych.utoronto.ca to request reactivation. When requesting a reactivation, please provide your fob number, UTORID and student number/personnel number and copy your PI on the email for approval. Reactivations for the fMRI facility or for any exterior doors to Sidney Smith or Ramsay Wright can be done remotely, but programming for access for interior doors is done in person, at the Psychology office. If you don’t have a fob, but need one, please contact info@psych.utoronto.ca to request a fob access form. After following the usual approval process, we will ensure that you can pick up the fob directly from the Security, located at 21 Sussex Ave.
Our finance group has been set up to process payroll, invoices and other financial transactions remotely. Until we are back into the office, please email us with your request. At this time, we will request email approval to process the transaction. Do not digitally sign the invoice; we will ask for these to be signed with your original signature later on. Information about casual employees and casual timesheets for future pay roll periods will be communicated by Angelica next week.
We will do our best to continue to provide the services you need, but may run into challenges as we navigate what is required by policy and what is practical. Thank you for your patience as we adjust our internal procedures.
Please do not hesitate to contact us if you have any questions.
If you are feeling sick or are self-isolating, please let us know.
Please stay safe and healthy. And stay in touch – figuratively speaking. As trite as it sounds, we are all in this together and if you need help, let us know.